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Tourtify

Terms of service

Last updated 13 October 2026

These terms apply when you or your business (“you”) use Tourtify's website, console and booking websites (the “service”). By creating an account you agree to them.

Your account

Give accurate details when you sign up and keep your sign-in details safe. You are responsible for everything done through your account, including by team members you invite.

Free trial and plans

New accounts may start with a free trial. After the trial, continued use needs a paid plan. Prices are shown on our pricing page; we will tell you before any price change applies to you.

Payments from travellers

Travellers pay you through the payment provider you connect. Tourtify is not a party to your contracts with travellers and does not hold your funds. Your payment provider's own terms and fees apply.

Your content and data

You keep ownership of your tours, photos, pages, customer records and other content. You permit us to host, process and display it only to run the service for you, and you are responsible for having the right to use what you upload.

Personal data

When we process traveller data for you, you are the controller and we are your processor. Our data processing terms apply to that processing and form part of these terms. Our privacy policy explains how we handle your own account data.

Your responsibilities to travellers

You are responsible for the tours you sell, the accuracy of your listings, your booking and cancellation policies, and complying with the consumer, travel and tax rules that apply to your business.

Acceptable use

  • No unlawful, misleading or harmful content.
  • No attempts to break, overload or get around the security of the service.
  • No spam sent through the service.

We may suspend accounts that put travellers, other customers or the service at risk.

Changes to the service

We keep improving Tourtify and may change features over time. If we remove something important you rely on, we will give you reasonable notice.

Cancelling

You can cancel at any time from Billing in your console, and export your bookings first. After cancellation we may delete your data after a reasonable period, as described in our privacy policy.

Liability

To the extent the law allows, the service is provided “as is” and our total liability to you for any claim is limited to the fees you paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

Contact

Questions about these terms? Contact us.