Guides
Advice for growing a tour business
Practical, no-nonsense guides on selling tours online, getting paid and running smoother departures.
All guides
Payments · 7 min read
How to take deposits for tours and collect balances automatically
How much deposit to charge for a tour, when the balance should be due, what to write in your terms and how to collect balances without chasing anyone.
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Websites · 6 min read
Tour booking website checklist: what travellers look for before they book
A practical checklist for tour and activity websites, from the information travellers need to the details that make checkout feel safe.
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Operations · 6 min read
How to reduce no-shows and late cancellations
Practical ways tour and activity operators can cut no-shows: deposits, reminders, clear meeting points, easy rescheduling and a waitlist for freed seats.
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Policies · 7 min read
How to write a cancellation policy for tours and activities
How to write a fair tour cancellation policy: structures, a worked example, sample wording to adapt and mistakes to avoid.
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Distribution · 6 min read
What is OCTO? The open standard for tour and activity connectivity
A plain explanation of OCTO, the open API specification that connects tour and activity booking systems with resellers and marketplaces.
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Pricing · 6 min read
Booking commission vs subscription: what a booking system really costs
How per-booking commission and flat subscriptions compare for tour businesses, with worked yearly numbers and a break-even formula.
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