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Tourtify

Team & security · Team & roles

Give every teammate the right access

Invite guides, office staff and partners with their own sign-in. Owner, admin, sales agent and guide roles decide what each person can see and do.

Overview

Team & roles at a glance

Everyone works in Tourtify with their own sign-in and the access their job needs. Guides see manifests and check travellers in on their phone without access to money or settings; sales agents manage bookings and enquiries; admins run everything except billing.

Invite people by email, change roles instantly and remove access straight away when someone leaves; the bookings and notes they created stay. One person can belong to several businesses with the same sign-in.

Capabilities

What's included

  • Four roles

    Owner, admin, sales agent and guide, each with clear permissions.

  • Access groups

    Custom access set up for your plan, for example for a specific team.

  • Invitations

    Email invites valid for seven days, with resend and cancel.

  • Seats per plan

    3 on Starter, 8 on Growth and 25 on Scale.

  • Several businesses

    One sign-in with a business switcher in the sidebar.

How it works

Team & roles, step by step

  1. 1

    Invite

    Enter an email and choose a role.

  2. 2

    They join

    From the invitation email.

  3. 3

    Adjust anytime

    Change roles or remove access instantly.

FAQ

Team & roles: questions

Something else? Talk to our team.

Do pending invitations use a seat?

Yes. Cancel an invitation to free its seat.

Can a guide issue refunds?

No. Guides can view bookings and check travellers in, read-only otherwise.

Who can make someone an owner?

Only an owner.

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