Operations
Trekking & expeditions
Run treks properly: permits and fees per traveller worked out from their nationality, document checks, the permit checklist and agency submission sheet, crew with licences, porter loads and wages, teahouse nights, an emergency plan for the crew, daily check-ins from the trail and an incident and evacuation log.
Who it's for
Why operators use Trekking & expeditions
Trekking and expedition companies, in Nepal and elsewhere, that handle permits, crew and safety for groups on the trail.
Highlights
- A permit catalogue with fees by nationality, worked out for every traveller automatically
- Passport, insurance and rescue-cover checks per traveller, and agency submission sheets as CSV or PDF
- Crew of guides, porters, cooks and Sherpas with licence, insurance, load and ratio checks, and crew pay
- Day-by-day plan with an altitude profile, lodge bookings and an emergency plan
- Daily crew check-ins from a phone link, incident and helicopter evacuation records with instant alerts
Good to know
- Fees and rules are data you can change. Nepal's 14 most common permits can be added in one click, each marked with the date its fee was checked.
Built for treks and expeditions
A trek is not a day tour with more days. Each traveller needs the right permits at the right fee for their nationality, documents need checking before anyone flies, the crew needs licences, insurance and fair loads, and once the group is on the trail you need to know they are safe. Trekking & expeditions handles this on top of your bookings. It works in Nepal and elsewhere, needs the Traveller details plugin and is available from the Growth plan.
Permits and fees per traveller
You keep a catalogue of permits, each with fee rules by nationality group: nationals of the country the trek runs in, other SAARC citizens when that country is a SAARC member, and foreigners. A rule can be a flat fee per person, per day in the area, per started week, or a block such as USD 500 for the first 10 days then 50 per extra day. Rules can be seasonal. A SAARC traveller pays the foreign fee when there is no SAARC fee, and a national with no national fee doesn't need the permit.
Nepal operators can add a starter set of common permits in one click, including Sagarmatha National Park, the Khumbu Pasang Lhamu municipality permit, TIMS, ACAP, MCAP and restricted-area permits for areas such as Manaslu, Upper Mustang and Upper Dolpo. Fees change often, so each shows when it was last checked; confirm them before relying on them.
Each departure gets a permit checklist: one row per traveller per permit, with the fee from their nationality, document checks and a status from pending to applied to issued, with permit numbers and scans. Fees the traveller pays are added to their booking as a “Trekking permits” line. Fees in another currency are converted with your rates, for example NPR=136.5. The agency submission sheet for each permit downloads as CSV or PDF.
Documents and crew
One click adds the trekking questions to your Traveller details form: passport, photo, insurance and visa. Travellers upload them on their booking page, and each is shown as fine, missing or expiring, with passports checked against a validity period after the trek, six months by default.
Crew roles are guide, assistant guide, Sherpa, porter, cook, kitchen crew, driver and other. For each departure, Tourtify checks ratios (7 trekkers per licensed guide and 2 per porter by default), porter loads against a maximum (25 kg by default) and that licences and insurance are valid through the trek. Crew pay is days × (daily wage + allowance) plus agreed extras, settled with payouts. Crew pay, lodge nights and permit fees you pay all go into Costs & profit.
On the trail
The day-by-day plan takes the tour's itinerary and adds acclimatisation days, the highest point of each day and the default lodge, dated for each departure, with a warning when sleeping altitude rises too fast above 3,000 m. Lodge and teahouse nights are booked per departure. Each tour has an emergency plan with helipads, medical posts, contacts and instructions.
The crew checks in from a phone link with no login, giving location, altitude and how the group is. If no check-in arrives within 26 hours (you can change this), your team is emailed. Incidents are logged with severity and action taken, and evacuations with provider, route, insurer case reference and cost, with alerts to your team.
Setting up Trekking & expeditions
- 1Turn on Traveller details, then Trekking. Trekking needs Traveller details for documents. Both are on the Growth plan.
- 2Set your country and rates. Enter the country your treks run in and exchange rates for permit fees.
- 3Build the permit catalogue. Add permits and fee rules, or start from the Nepal set and check each fee.
- 4Set up each trek. Attach permits to the tour, add acclimatisation days, lodges, kit list and the emergency plan.
- 5Add the trekking questions. Add passport, photo, insurance and visa questions to your traveller form in one click.
- 6Add crew and checks. Enter crew with licences, insurance and wages, and set ratios, loads and the check-in alert.
Settings
What you can set up
Trekking & expeditions works out of the box with sensible defaults. These are the choices you can make, straight from your console.
Permits
- Country your treks run in
- Two-letter country code. Its citizens pay the national fee; SAARC rules apply when it is a SAARC country.
- Exchange rates for permit fees
- When fees are in another currency than a booking, e.g. "NPR=136.5" means 1 of your main currency = 136.5 NPR. Rates from the Currency switcher are used first.
Documents
- Passport must be valid for (months after the trek)
Crew
- Most trekkers per licensed guide
- Nepal’s restricted-area rule (2026) is at most 7 trekkers per guide.
- Trekkers per porter
- Used to warn when a departure has too few porters.
- Maximum porter load (kg)
- Porter welfare guidelines (IPPG) set 30 kg as the upper limit in Nepal; many responsible operators use 20–25 kg.
Safety
- Alert when the crew hasn’t checked in for (hours)
- During a trek, your team gets an email when no check-in arrives in this time. Set 0 to turn the alert off.
Operations
How operations plugins fit in
Operations plugins cover the work around each departure: tickets and check-in, traveller details, waivers, guides, resources and costs. Your team sees the same live information, from the office to the meeting point.
- 1
Switch it on
Open Plugins in your console and turn it on. No code and nothing to install.
- 2
Make your choices
Adjust the settings to match how your business works, or keep the defaults.
- 3
It works everywhere it should
Your website, checkout, emails and console pick it up straight away.
Related
More operations integrations
Part of Trekking & expedition operations in Tourtify.
QR tickets & check-in
Every confirmed traveller gets a ticket with a QR code. Scan it with a phone at the meeting point to check them in. Duplicates, cancelled bookings and the wrong day are caught.
Suppliers & contracts
Everything you buy in one place, used by quotes, the trip builder, departures and Costs & profit. Supplier directory, contracts and rate seasons, supplier bookings, and bills & payables (Growth): contacts, licences with expiry alerts, encrypted bank details, rates by season and travellers, requests and confirmations in the supplier’s language, bills with due dates, pay runs and sync to your accounting. Allotments (Scale): rooms and seats per date with automatic release and stop-sell.
Self-service changes
Let travellers move their booking to another date, or cancel it, from their booking page, within the rules you set. Seats move instantly and your team is told.
Traveller details
Collect passport, date of birth, dietary needs and emergency contacts after booking, per traveller. Checkout stays short; you get everything before the trip.
Waivers & consent
Each traveller signs your waiver or terms online before the trip, or on site. We keep the exact text they signed, with time, IP and a tamper-evident seal.
Tour guides
Create guide profiles and assign them to departures. Show guide bios and photos on tour pages. Automatically notify guides when new bookings are confirmed.
FAQ
Trekking & expeditions: questions
Does it only work in Nepal?
No. Set the country your treks run in and build your own permit catalogue. Nepal's common permits are available as a starting point.
Who pays the permit fee?
Fees the traveller pays are added to their booking as a price line. Fees the business pays go into Costs & profit.
Does the crew need an app?
No. Check-ins come from a link for each departure, opened on any phone without a login.
Which plans include Trekking & expeditions?
Trekking & expeditions is available on Growth & Scale, at no extra cost.
How do I switch on Trekking & expeditions?
In your Tourtify console, open Plugins, find it in the list and switch it on. Its settings open straight away, and you can switch it off again at any time.
Do I need a developer?
No. Plugins are built into Tourtify and set up from the console. Where an outside account is involved, such as a payment provider, you connect it by entering your account details.
Does Trekking & expeditions work with my other plugins?
Yes. Every plugin is built and maintained by Tourtify, so they work together: discounts, deposits, vouchers and fees all add up correctly at checkout.
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