Pay by bank transfer

When travellers want to pay by transfer

Groups, schools, companies and travellers booking higher-value trips often prefer to pay by bank transfer. With this plugin they book on your website, choose bank transfer at checkout and get your bank details and their booking reference by email. No card is needed.

The booking stays pending until the money arrives and you record it. Recording the payment confirms the booking. The plugin is available from the Starter plan.

Seat holds, reminders and deadlines

You choose how long seats are kept for a transfer: 1, 2, 3, 5, 7 or 14 days, with 3 days as the default. Bank transfer is only offered when the trip is far enough away for the money to arrive; you set the minimum, which is 7 days by default. Closer to the date, travellers pay by card.

About a day before the seats are released, the traveller gets one reminder with the bank details again. If no transfer is recorded in time, the booking expires and the seats go back on sale.

A traveller who needs more time can get it. Extending the deadline moves the booking's deadline and its seat hold together, never later than a day before departure, and the traveller can be emailed the new date.

Your bank details at checkout

Enter the account holder, bank, account number or IBAN, and optionally the SWIFT/BIC and branch or sort code. You can add extra instructions, for example asking international payers to choose OUR so you receive the full amount, and rename the option at checkout. The email shows the amount due now, less anything already paid.

Reconciling your bank statement

Import a statement as CSV or CAMT.053. For CSV files, Tourtify detects the columns, the date order and the decimal style, and skips money out, totals and lines you have already imported. Each payment in is matched to a booking by its reference, amount and payer name, including the way banks often write names, such as surname and initial.

When a line has a booking's reference and exactly the amount owed, and no other booking fits, Tourtify can record the payment straight away; switch that off if you'd rather check every match. Everything else waits for you. One line can be split across several bookings in the same currency, lines can be ignored, and any match can be undone, with a full audit trail.

Setting up Pay by bank transfer

1. 1Switch on the plugin. Open Plugins and turn on Pay by bank transfer.
2. 2Enter your bank details. Add the account holder, bank and account number or IBAN, plus SWIFT/BIC, branch and extra instructions if travellers need them.
3. 3Set the holds. Choose how long seats are kept, and how many days before the trip bank transfer stops being offered.
4. 4Record or import payments. Record a transfer on the booking when it lands, or import your bank statement and review the suggested matches.
5. 5Decide on automatic matching. Leave "Confirm certain matches automatically" on to record exact reference-and-amount matches at once, or switch it off to check each one.