Payments · Online payments
Get paid straight into your own account
Connect Stripe in about five minutes or add PayPal and regional gateways. Tourtify never holds your money and takes no commission on bookings.
Overview
Online payments at a glance
Travellers pay you directly through your own payment account. Stripe is the default card provider and connects through Stripe Connect in about five minutes; PayPal and regional gateways connect with your own keys once their plugin is on.
Every payment is checked against its booking. If something doesn't add up, the booking is kept, owners and admins get an alert and the dashboard shows payments to check, so mistakes never slip through.
Capabilities
What's included
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Stripe Connect
Guided onboarding on Stripe's secure site, with status shown in the console until you're ready for payments.
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PayPal and regional gateways
PayPal, Razorpay, Mollie, Square, Xendit, Mercado Pago, Paystack, Flutterwave, iyzico, KOMOJU, PayMongo, Opn Payments, Tap, Khalti, eSewa and Fonepay as plugins.
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Several providers
Travellers choose how to pay; gateways are offered only for the currencies they support.
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Payment links
Email a secure link to pay what's owed, one booking at a time or in bulk.
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Manual payments
Record cash, bank transfers and card terminal payments on the booking.
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Payment checks
Mismatched amounts and late payments are flagged for review.
Your account, your money, your responsibilities
With Tourtify, travellers pay into your own payment account. Tourtify never holds the money and takes no commission. The provider pays out to your bank on its own schedule and charges its usual fees.
The other side of that arrangement is that the relationship with the provider is yours. You complete their identity and bank checks, you answer their questions about disputes, and their terms apply to your account. In practice that means finishing setup before you open tours for sale, not on the day the first booking arrives.
Stripe Connect or your own Stripe key
Stripe Connect is the quickest route. You choose where your business is registered, complete Stripe's form on Stripe's site in about five minutes, and come back to Tourtify, which shows Ready for payments once Stripe approves the account. Progress is saved if you stop half-way.
If you already have a Stripe account you want to keep full control of, connect it with a restricted key instead. Tourtify checks the key with Stripe, stores it encrypted and sets up the webhook for you. You can move to Stripe Connect later. Either way, the Payment methods list shows what your Stripe account offers and notes such as which methods can pay a balance automatically.
Worked example: international and local travellers
Imagine an operator in Nepal who prices trekking packages in US dollars for overseas travellers and day tours in Nepalese rupees for local ones. Stripe takes the card payments for the dollar tours. The Khalti, eSewa and Fonepay plugins are switched on and connected with the operator's own keys for the rupee tours.
A provider that only takes some currencies is only offered for tours priced in those currencies, so the overseas traveller is never shown a local wallet they cannot use. Hide providers that don’t take … keeps the list in settings to the ones that fit your main currency.
Money that arrives outside the checkout
Not every payment comes through your website. When a traveller pays the balance by bank transfer or in cash at the office, open the booking, choose Record payment, enter the amount and how it was paid, and add the transfer reference as a note. When payments cover the total, the booking becomes fully paid, and the traveller receives a Payment received receipt showing what is left to pay.
For money still owed, Email payment link sends a branded email with a secure link to pay online. Select several bookings in the list to send links in bulk, for example to every traveller on next month's departures.
When a payment does not add up
Every payment is checked against its booking. If the amount does not match, if the provider is holding the money, or if the payment arrived after the seats were gone, the booking is kept, owners and admins are emailed and the dashboard shows payments to check. Tourtify also asks providers about payments that are still pending, which catches travellers who paid and closed the tab before returning to your site.
Common mistakes: not adding the webhook address in a provider's dashboard where one is needed, so refunds and disputes made there do not appear in Tourtify; leaving a Stripe account at Taking payments. Payouts are not on yet; and disconnecting your only payment account, which stops online checkout until another is connected.
Matching payouts to bookings
For Stripe, Finance › Payments › Payouts shows every payout sent to your bank, broken down into the payments, refunds and fees it contains, each matched to its booking. Payouts are synced every few hours and when Stripe reports one paid or failed, and Sync now checks straight away.
Lines are flagged when something needs a look: Not in Tourtify for a payment taken directly in Stripe, Amount differs, Doesn't add up, Failed, and Not paid out yet for payments older than the number of days you choose, 7 by default. Export a payout as CSV for your accountant.
How it works
Online payments, step by step
- 1
Connect Stripe
Or switch on a gateway plugin.
- 2
Travellers pay
On the provider's secure page.
- 3
Money arrives
In your own account, with no commission.
Integrations
Extend online payments
Switch these on in one click from your console.
Payments
Deposits & instalments
Take a deposit at booking and collect the balance later. Deposits (Starter): automatic card charges, reminders, retries and personal payment links for the balance. Instalment plans (Growth): let travellers pay the balance in equal scheduled payments.
Payments
Pay by bank transfer
Let travellers book now and pay by bank transfer. They get your bank details and their reference by email, the seats are kept for a few days, and the booking confirms when you record the money.
Payment providers
PayPal
Let travellers pay with PayPal or card through your own PayPal business account. Connect it on the Payments page; add a webhook so refunds and disputes made in PayPal show up on your bookings.
Payment providers
Mercado Pago
Accept cards, Pix, boleto, OXXO, PSE, cash vouchers and the Mercado Pago wallet from travellers in Brazil, Mexico, Argentina, Colombia, Chile, Peru and Uruguay, paid into your own Mercado Pago account. Seats stay held while a voucher is paid.
Payment providers
Paystack
Accept cards, bank transfer, USSD, mobile money and M-Pesa from travellers in Nigeria, Ghana, South Africa, Kenya and Côte d’Ivoire, paid into your own Paystack account. Cards can be saved for automatic balance payments.
Payment providers
Razorpay
Accept UPI, cards, net banking and wallets from travellers in India, paid into your own Razorpay account. Add a webhook so payments confirm instantly and refunds made in Razorpay show up on your bookings.
Payment providers
Mollie
Accept cards, iDEAL, Bancontact, SEPA, Klarna and other European payment methods, paid into your own Mollie account. Payments confirm instantly and refunds made in Mollie show up on your bookings.
Payment providers
Xendit
Accept cards, e-wallets, bank transfers and QR payments from travellers in Indonesia, the Philippines, Thailand, Vietnam and Malaysia, paid into your own Xendit account. Add the callback token so payments confirm instantly.
What does Taking payments. Payouts are not on yet. mean?
Travellers can pay, but the provider still needs details from you before it pays money out to your bank. Choose Continue setup to see what is missing.
Why add a webhook in my provider's dashboard?
So payments, refunds and disputes made in the provider's dashboard show up in Tourtify on their own.
What happens to past bookings if I disconnect a provider?
Nothing. Disconnecting stops new payments through that account; past bookings, payments and refunds are not affected.
Does Tourtify charge a fee per booking?
No. Tourtify takes 0% commission; your provider charges its usual processing fees.
Who can connect payment accounts?
Only the business owner.
Are API keys stored safely?
Keys are checked with the provider and stored encrypted.
Related features
Works well with
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