Payments
Deposits & balance payments
Take a deposit at booking and collect the balance later: automatic card charges, reminders, retries and personal payment links.
Settings
What you can set up
Deposits & balance payments works out of the box with sensible defaults. These are the choices you can make, straight from your console.
Deposit rules
- Pay in full when booking within (days of departure)
- Late bookings skip the deposit and pay everything at checkout. 0 = only when the tour’s balance date has already passed.
- Deposits are
- Shown to travellers with the deposit and on their booking. Refunds of a cancelled booking suggest keeping a non-refundable deposit.
- RefundableNon-refundable
- Discount for paying in full (%)
- Reward travellers who skip the deposit and pay everything now. 0 = no discount.
Automatic collection
- Charge the balance automatically
- Travellers paying a deposit can agree to keep their card on file. The balance (or each instalment) is then charged on its due date. Needs a payment account that supports saved cards (Stripe).
- Heads-up email before each charge (days)
- Tells the traveller how much will be charged to which card, and when. 0 = no heads-up.
- If a charge fails
- Each failure emails the traveller a secure link to pay or use another card. Cards that need the bank’s confirmation are never retried.
- Retry after 1, 3 and 5 daysRetry after 1 and 2 daysRetry after 2, 4 and 7 daysDon’t retry: send the pay link straight away
Overdue balances
- Grace period after the due date (days)
- How long an unpaid balance or instalment may stay overdue before the action below.
- When the grace period ends
- Cancelling emails the traveller. Money already paid is not refunded automatically.
- Flag the booking and alert my teamCancel the booking and release the seats
Payments
How payments plugins fit in
Payments in Tourtify always go to your own account with your chosen provider. Stripe is built in, and gateway plugins add the methods travellers use in their country. Deposits, balances and receipts work the same whichever gateway a traveller picks; refunds are sent through the provider where its API allows, or recorded when you make them in its dashboard.
- 1
Switch it on
Open Plugins in your console and turn it on. No code and nothing to install.
- 2
Make your choices
Adjust the settings to match how your business works, or keep the defaults.
- 3
It works everywhere it should
Your website, checkout, emails and console pick it up straight away.
Related
More payments integrations
Booking & traveller fees
Add a fee per booking, per traveller or as a percentage, e.g. park permits or a service fee, with amounts per currency. Shown as its own line and included in advertised prices, as consumer law requires.
Invoices & tax receipts
A numbered invoice for every booking, with your legal name and tax ID, emailed to the traveller as a PDF. Changes, refunds and cancellations get credit notes, so your numbering never has gaps. Export them all for your accountant.
Instalment plans
Let travellers pay the balance after their deposit in equal scheduled instalments, with reminders, pay links and automatic card charges. Works with deposits.
Pay by bank transfer
Let travellers book now and pay by bank transfer. They get your bank details and their reference by email, the seats are kept for a few days, and the booking confirms when you record the money.
PayPal
Let travellers pay with PayPal or card through your own PayPal business account. Connect it on the Payments page; add a webhook so refunds and disputes made in PayPal show up on your bookings.
Razorpay
Accept UPI, cards, net banking and wallets from travellers in India, paid into your own Razorpay account. Add a webhook so payments confirm instantly and refunds made in Razorpay show up on your bookings.
FAQ
Deposits & balance payments: questions
Which plans include Deposits & balance payments?
Deposits & balance payments is available on All plans, at no extra cost.
How do I switch on Deposits & balance payments?
In your Tourtify console, open Plugins, find it in the list and switch it on. Its settings open straight away, and you can switch it off again at any time.
Do I need a developer?
No. Plugins are built into Tourtify and set up from the console. Where an outside account is involved, such as a payment provider, you connect it by entering your account details.
Does Deposits & balance payments work with my other plugins?
Yes. Every plugin is built and maintained by Tourtify, so they work together: discounts, deposits, vouchers and fees all add up correctly at checkout.
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