Tours · Booking modes
Instant booking, request to book or enquiry only
Choose how travellers book each option: pay straight away, send a request for you to confirm, or ask for a tailored quote. Mix modes on the same tour.
Overview
Booking modes at a glance
Not every trip should be booked the same way. Scheduled group tours sell best with instant booking, trips that need your check work better as requests, and private or tailor-made trips start with a conversation.
Each tour option has its own booking mode, so a tour can offer instant booking for the shared group and request to book for private departures. Requests and enquiries land in your Enquiries inbox, ready to turn into bookings.
Capabilities
What's included
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Instant booking
Travellers choose a date, see the full price and pay in full or a deposit. Confirmation is sent straight away.
-
Request to book
Travellers send their exact date and group; nothing is charged until you confirm and send a payment link.
-
Enquiry only
Prices are hidden and travellers send their dates and group for a tailored quote.
-
External booking
Send travellers to another booking page for tours sold through a partner, with the External booking links plugin.
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One-click conversion
Confirm a request as a booking with everything pre-filled, then email a payment link.
How it works
Booking modes, step by step
- 1
Open the option
In the tour's Pricing & options tab.
- 2
Choose how travellers book
Instant, request, enquiry or external link.
- 3
Save
The tour page updates straight away.
Integrations
Extend booking modes
Switch these on in one click from your console.
Sales
External booking links
For trips you sell elsewhere (Viator, GetYourGuide, a partner or your old system): show the tour on your website and send travellers to that booking page with one button. Links get your tracking and affiliate parameters automatically, and every click is counted.
Payments
Deposits & balance payments
Take a deposit at booking and collect the balance later: automatic card charges, reminders, retries and personal payment links.
Sales
Quotes & proposals
For tailor-made and private trips: build a day-by-day itinerary from your suppliers’ rates, see your margin as you go, and send a beautiful proposal. The traveller accepts online and it becomes a booking with the deposit to pay.
What happens before a payment provider is connected?
Travellers can't pay online yet, but they can send enquiries and you can add bookings by hand.
Are requests charged?
No. Nothing is charged until you confirm the request and the traveller pays the link.
Can different options use different modes?
Yes. Each option has its own booking mode.
Related features
Works well with
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