Tours · Departures & availability
Real-time availability that never oversells
Add a whole season of departures in one step, set seats per departure, block dates and set booking cut-offs. Seats are held while travellers pay, so two people can never buy the last seat.
Overview
Departures & availability at a glance
A departure is one date and time of a tour option, with a fixed number of seats. Create a series in one go, for example every Saturday from November to March at 07:00 with 12 seats, and manage each departure on its own afterwards.
When a traveller continues to checkout, their seats are held for 30 minutes and counted as taken. Seat counts are checked inside the database at the moment of booking, so overbooking is impossible, even with many travellers booking at once.
Capabilities
What's included
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Recurring departures
Pick a date range, weekdays, start time and seats, and create the whole season in one step.
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Seat holds
Seats are held for 30 minutes during checkout and released automatically if the traveller doesn't pay.
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Blocked dates
Close dates for holidays or closures; existing bookings are never touched.
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Booking cut-off
Stop online bookings from one hour to two weeks before departure.
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Stop and reopen sales
Close a single departure to new bookings without affecting existing ones.
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Departures overview
Every departure across tours in a list or monthly calendar, with load and nearly-full alerts.
How it works
Departures & availability, step by step
- 1
Add a series
Choose dates, weekdays, time and seats.
- 2
Adjust
Change seats, block dates or set a cut-off.
- 3
Sell
Travellers see live availability and prices for every date.
- 4
Watch the load
See which departures are full or nearly full.
Integrations
Extend departures & availability
Switch these on in one click from your console.
Sales
Waitlist
Let travellers join a waitlist for full departures. When seats free up, the next in line whose group fits gets the seats held for a few hours, then they pass to the next.
Sales
Dynamic pricing
Move prices with demand: early-bird savings, last-minute deals, surcharges for nearly full departures, and weekday or seasonal prices.
Distribution
Channel manager (OCTO)
Sell through resellers and marketplaces from one calendar. They connect through OCTO, the open standard for tours and activities: live availability, instant bookings and cancellations, so seats never oversell.
What happens when a departure is full?
Travellers can send a sold-out date request, or join a waitlist with the Waitlist plugin.
Can I add a late booking by phone?
Yes. Manual bookings use the same seats and can be added after the online cut-off.
What if a payment arrives after seats are gone?
The booking is flagged so you can refund the traveller or add capacity.
Related features
Works well with
Start selling tours direct
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