Booking · Traveller portal
Travellers manage their own bookings
No passwords: travellers sign in with a one-time email link to see bookings, pay balances, download confirmations, add details and sign waivers.
Overview
Traveller portal at a glance
Every booking email links to the traveller's portal on your website. They enter the email they booked with and get a sign-in link that works once, with no password to remember.
From the portal they see upcoming and past bookings, pay what's due, add the trip to their calendar and download their confirmation. Before departure they can add traveller details and sign waivers, and send each group member their own link.
Capabilities
What's included
-
Passwordless sign-in
A one-time link valid for 30 minutes; signed in on that device for 30 days.
-
Find one booking
Look up a single booking with its reference and surname.
-
Pay balances
Pay what's due now, or the full amount instead of instalments.
-
Calendar and PDFs
Download an .ics calendar file and the confirmation PDF.
-
Before you travel
Traveller details and waivers, with a link for each group member.
How it works
Traveller portal, step by step
- 1
Open My bookings
From your website or any booking email.
- 2
Get a sign-in link
By email, no password.
- 3
Manage the trip
Pay, download, add details and sign.
Integrations
Extend traveller portal
Switch these on in one click from your console.
Operations
Self-service changes
Let travellers move their booking to another date, or cancel it, from their booking page, within the rules you set. Seats move instantly and your team is told.
Operations
Traveller details forms
Collect passport, date of birth, dietary needs and emergency contacts after booking, per traveller. Checkout stays short; you get everything before the trip.
Operations
Waivers & consent
Each traveller signs your waiver or terms online before the trip, or on site. We keep the exact text they signed, with time, IP and a tamper-evident seal.
Do travellers need an account to book?
No. They book as guests and use the portal only if they want to.
Can travellers see other people's bookings?
No. They see only their own bookings, after proving they own the email address.
Can travellers change their date?
Yes, within your rules, with the Self-service changes plugin.
Related features
Works well with
Start selling tours direct
Try Tourtify free for 30 days. Add your tours, pick a theme and take your first booking today.