Payment providers
KOMOJU
Accept cards, PayPay, konbini (convenience-store) payments, Pay-easy, bank transfer, LINE Pay, Merpay, Rakuten Pay and Paidy from travellers in Japan, paid into your own KOMOJU account. Seats stay held while a konbini payment is made.
Who it's for
Why operators use KOMOJU
Operators whose travellers are in Japan. Offering the payment methods people already use at home is one of the simplest ways to stop them abandoning checkout.
Highlights
- Travellers pay with cards, PayPay, konbini, Pay-easy, bank transfer, LINE Pay, Merpay, Rakuten Pay and Paidy
- Money is paid into your own merchant account, never held by Tourtify
- Payments are matched to the booking automatically, so balances and receipts stay correct
- Works alongside Stripe and your other payment options
Good to know
- Prices are charged in Japanese yen (JPY).
- You connect your own merchant account from Payments in your console.
- Seats stay held while a konbini payment is made, and go back on sale if the slip expires.
How travellers in Japan prefer to pay
Many people in Japan pay with PayPay or other app wallets, or at a convenience store (konbini) rather than by card. The KOMOJU plugin offers cards, PayPay, konbini, Pay-easy, bank transfer, LINE Pay, Merpay, Rakuten Pay and Paidy through your own KOMOJU account.
KOMOJU charges in Japanese yen only, so it appears for tours with a JPY price. The payment page opens in Japanese when your website is in Japanese and in English otherwise.
Konbini and Pay-easy with seats held
Konbini, Pay-easy and bank transfer payments are made after checkout. When there is time for one to be paid and clear before the trip, KOMOJU offers them. The booking then waits with the seats held, and the traveller has KOMOJU's payment instructions. If the slip or deadline runs out unpaid, the seats go back on sale.
When the trip is too close, only on-the-spot methods are offered: card, PayPay, LINE Pay, Merpay and Rakuten Pay. The KOMOJU page stops taking payments when the seats stop being held.
Webhooks with a secret token
Add the plugin's URL under Webhooks in KOMOJU, choose a secret token and tick the payment events (captured, expired, cancelled and refunded). Enter the same token in Tourtify, which checks every webhook's signature with it.
With webhooks, bookings confirm as soon as KOMOJU captures the payment, and refunds made in KOMOJU show up on bookings. Pending payments are also checked every five minutes.
Refunds by method
Card and wallet payments are refunded from the booking through KOMOJU, in full or in part. Konbini, Pay-easy and bank transfer payments can't be refunded automatically, because KOMOJU needs the traveller's bank account. Create a refund request in KOMOJU, or pay the traveller back another way, and record the refund as made outside Tourtify.
Setting up KOMOJU
- 1Copy your test secret key. In KOMOJU › Settings › API keys, copy the key that starts with sk_test_.
- 2Connect on the Payments page. Paste it and choose Test. Tourtify checks it with KOMOJU.
- 3Price a tour in JPY. Add JPY with the Currency switcher if needed, and give the tour a yen price.
- 4Add the webhook. In KOMOJU › Settings › Webhooks, add the plugin's URL, choose a secret token, tick the payment events, and enter the same token in Tourtify.
- 5Test, then go live. Try a card and a konbini test payment, then switch to your sk_live_ key.
Payment providers
How payment providers plugins fit in
Payment provider plugins add the gateways travellers use at home, from PayPal to Mercado Pago, Paystack, Razorpay, KOMOJU or eSewa. Each connects your own merchant account, so money is paid to you directly and Tourtify takes no commission. Stripe is built in; travellers only see gateways that support the booking's currency.
- 1
Switch it on
Open Plugins in your console and turn it on. No code and nothing to install.
- 2
Make your choices
Adjust the settings to match how your business works, or keep the defaults.
- 3
It works everywhere it should
Your website, checkout, emails and console pick it up straight away.
Related
More payment providers integrations
PayPal
Let travellers pay with PayPal or card through your own PayPal business account. Connect it on the Payments page; add a webhook so refunds and disputes made in PayPal show up on your bookings.
Razorpay
Accept UPI, cards, net banking and wallets from travellers in India, paid into your own Razorpay account. Add a webhook so payments confirm instantly and refunds made in Razorpay show up on your bookings.
Khalti
Accept Khalti wallet, mobile banking and cards from travellers paying in Nepali rupees, into your own Khalti merchant account.
eSewa
Accept eSewa wallet and bank payments from travellers paying in Nepali rupees, into your own eSewa merchant account.
Fonepay
Accept mobile banking and card payments through Fonepay from travellers paying in Nepali rupees, into your own Fonepay merchant account.
Nepal Payment Solution (NPS)
Accept cards, mobile banking and wallets from Nepali banks through NPS OnePG, from travellers paying in Nepali rupees, into your own NPS merchant account.
FAQ
KOMOJU: questions
Why isn't konbini offered for some bookings?
The trip is too close for a konbini payment to be made and clear in time, so only on-the-spot methods are shown.
What happens if a traveller doesn't pay their konbini slip?
When the slip expires, the booking's held seats go back on sale.
What does KOMOJU charge?
Fees differ by method, so check KOMOJU's pricing. Tourtify takes no commission.
Which plans include KOMOJU?
KOMOJU is available on All plans, at no extra cost.
How do I switch on KOMOJU?
In your Tourtify console, open Plugins, find it in the list and switch it on. Its settings open straight away, and you can switch it off again at any time.
Do I need a developer?
No. Plugins are built into Tourtify and set up from the console. Where an outside account is involved, such as a payment provider, you connect it by entering your account details.
Does KOMOJU work with my other plugins?
Yes. Every plugin is built and maintained by Tourtify, so they work together: discounts, deposits, vouchers and fees all add up correctly at checkout.
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