Payments
Booking & traveller fees
Add a fee per booking, per traveller or as a percentage, e.g. park permits or a service fee, with amounts per currency. Shown as its own line and included in advertised prices, as consumer law requires.
Settings
What you can set up
Booking & traveller fees works out of the box with sensible defaults. These are the choices you can make, straight from your console.
Fee
- Fee name
- Shown on the price breakdown, invoices and bookings, e.g. “Park permit”.
- Charged
- Once per bookingPer travellerPercentage of the price
- Amount
- In your main currency, e.g. 3.50, or a percentage like 2.5 (percentage fees apply in every currency).
- Amounts in other currencies
- Fixed fees only. One per line, e.g. “EUR 3.00”. Bookings in a currency not listed here (and not your main one) have no fee.
Display
- Include the fee in displayed prices
- Keep this on if you sell to travellers in California or the US: SB 478 and the FTC junk-fees rule require advertised prices to include mandatory fees. The fee is still shown as its own line at checkout. Off: tour pages show “+ fee at checkout”.
Refunds
- Refund the fee when a booking is cancelled
- Off: the fee line is marked non-refundable on the booking and its quote, so your team knows to keep it when refunding.
Exemptions
- Don’t charge it on bookings your team enters
- Manual bookings made in the console (phone, walk-in, agent) skip the fee.
Payments
How payments plugins fit in
Payments in Tourtify always go to your own account with your chosen provider. Stripe is built in, and gateway plugins add the methods travellers use in their country. Deposits, balances and receipts work the same whichever gateway a traveller picks; refunds are sent through the provider where its API allows, or recorded when you make them in its dashboard.
- 1
Switch it on
Open Plugins in your console and turn it on. No code and nothing to install.
- 2
Make your choices
Adjust the settings to match how your business works, or keep the defaults.
- 3
It works everywhere it should
Your website, checkout, emails and console pick it up straight away.
Related
More payments integrations
Deposits & balance payments
Take a deposit at booking and collect the balance later: automatic card charges, reminders, retries and personal payment links.
Invoices & tax receipts
A numbered invoice for every booking, with your legal name and tax ID, emailed to the traveller as a PDF. Changes, refunds and cancellations get credit notes, so your numbering never has gaps. Export them all for your accountant.
Instalment plans
Let travellers pay the balance after their deposit in equal scheduled instalments, with reminders, pay links and automatic card charges. Works with deposits.
Pay by bank transfer
Let travellers book now and pay by bank transfer. They get your bank details and their reference by email, the seats are kept for a few days, and the booking confirms when you record the money.
PayPal
Let travellers pay with PayPal or card through your own PayPal business account. Connect it on the Payments page; add a webhook so refunds and disputes made in PayPal show up on your bookings.
Razorpay
Accept UPI, cards, net banking and wallets from travellers in India, paid into your own Razorpay account. Add a webhook so payments confirm instantly and refunds made in Razorpay show up on your bookings.
FAQ
Booking & traveller fees: questions
Which plans include Booking & traveller fees?
Booking & traveller fees is available on Growth & Scale, at no extra cost.
How do I switch on Booking & traveller fees?
In your Tourtify console, open Plugins, find it in the list and switch it on. Its settings open straight away, and you can switch it off again at any time.
Do I need a developer?
No. Plugins are built into Tourtify and set up from the console. Where an outside account is involved, such as a payment provider, you connect it by entering your account details.
Does Booking & traveller fees work with my other plugins?
Yes. Every plugin is built and maintained by Tourtify, so they work together: discounts, deposits, vouchers and fees all add up correctly at checkout.
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