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Sales

Point of sale

Sell to walk-ins at the front desk, a kiosk or on the street: today’s departures and merchandise on one touch screen, split payments (cash with change, card reader, wallets, gift vouchers), cash drawers with Z-reports, printed or emailed receipts with the QR ticket, and sales that keep working offline.

Start free trial Included on Growth & Scale

Who it's for

Why operators use Point of sale

Operators who sell to walk-ins at a front desk, a kiosk or a beach stand, or whose guides sell on the street.

Highlights

  • A full-screen, touch-first till for tablets and phones with today's departures and seats left
  • Tickets, extras and retail items such as merchandise, rentals and photos, with stock counts
  • Split payments: cash with change due, a Stripe card reader, an external card machine, wallets, bank transfer and gift vouchers
  • Keeps selling when the internet drops and syncs later, without ever overselling a departure
  • Cash drawers with float, counted close, variance and X/Z reports; 80mm receipts with QR tickets

Good to know

  • Card readers are Stripe Terminal smart readers bought from Stripe. Tap to Pay on a phone needs a native app and is not available from the web till.

Walk-in sales without a second system

Many tour businesses sell at a front desk, a kiosk, a beach stand or on the street, often with a separate till that knows nothing about tomorrow’s departures. Seats get sold twice and cash never quite matches the bookings. The Point of sale plugin is a full-screen, touch-first till for tablets and phones that sells seats on today’s departures and retail items from the same system as your website.

Sales are priced with the same engine as your website, so promo codes, add-ons and capacity behave exactly the same. Retail items cover anything sold over the counter, such as merchandise, rentals, photos or a drink, with stock counts. Prices include any tax shown.

Ways to pay, split as the customer likes

Choose which payment methods your till offers: cash with change due, a Stripe Terminal card reader paired to the register, an external card machine recorded by the cashier, bank transfer, gift vouchers and, with the Rentals, passes & memberships plugin, passes and punch cards. In Nepal, or when pricing in Nepali rupees, eSewa, Khalti and Fonepay QR can be recorded too. One sale can be split across methods, for example 50 in cash and the rest on the card reader.

Recorded methods are confirmed by the cashier, because your card machine or wallet app shows the payment. You set the largest discount a cashier can give, 10% by default; people who can manage the till can give any discount.

Selling through network drops

Beach stands and harbour kiosks lose signal. The till keeps selling while offline and syncs queued sales when the connection returns. When a queued sale is recorded, capacity and stock are checked again, so an offline sale can never oversell a departure. If the world changed in the meantime, such as a departure filling up or a voucher being used elsewhere, the cashier sees the problem and the sale stays in the queue.

Cash drawers, reports and receipts

Drawers open with a float. Every cash sale, refund, top-up and bank drop moves cash in or out, and closing counts the cash against what should be there, recording the variance. Drawers can be shared per register or belong to each cashier. Set the variance you accept, and closes further off are flagged. An X-report shows a drawer still open; the Z-report PDF shows takings by payment method, cash movements, the count and its variance, and items sold. Till reports cover sales by day, staff, register and payment method, top items and variance history.

Receipts use an 80mm thermal layout with the booking’s QR tickets, your own header and footer, and a reprint mark on every copy after the first. They can be printed, emailed or texted. Retail items can be refunded item by item, back into stock if you choose.

Setting up Point of sale

  1. 1Switch on Point of sale. Turn the plugin on and choose the ways to pay at the till.
  2. 2Add retail items. Create the merchandise, rentals or other items you sell, with prices and stock.
  3. 3Set up drawers. Choose shared drawers per register or one per cashier, and the variance you accept.
  4. 4Pair a card reader (optional). With Stripe connected, pair a Stripe Terminal reader to the register.
  5. 5Write your receipt header and footer. Add your address, phone and tax number, and a line for check-in.
  6. 6Open a drawer and make a test sale. Use QA test data, then close the drawer and check the Z-report.

Features

What's included, plan by plan

Switch on Point of sale once. Each part below turns on with the plan that includes it, and you choose which ones to use.

  • Point of sale

    Growth & Scale
  • Rentals, passes & memberships

    Growth & Scale

Settings

What you can set up

Point of sale works out of the box with sensible defaults. These are the choices you can make, straight from your console.

General

Ways to pay at the till
Recorded methods are confirmed by the cashier (your card machine or wallet app shows the payment). Card reader needs Stripe connected and a reader paired to the register.
CashCard reader (Stripe Terminal)Card machine (recorded)eSewa (recorded)Khalti (recorded)Fonepay QR (recorded)Bank transfer (recorded)Gift voucherPass or punch card
Cash drawers
One shared drawer per registerEach cashier has their own drawer
Cash sales need an open drawer
Sales queued offline still sync when the drawer has been closed since; they are flagged for review.
Largest discount a cashier can give (%)
People who can manage the till (refunds and drawer variances) can give any discount.
Drawer variance you accept (whole currency units)
Closes counted further off than this are flagged in the drawer history.
Email the booking confirmation when the customer gives an email
Receipt header
Printed under your business name, e.g. the address, phone and tax number.
Receipt footer

Sales

How sales plugins fit in

Sales plugins shape what travellers see and pay at checkout: extras, group pricing, prices that follow demand and tailor-made proposals. Every rule shows clearly on the tour page and at checkout.

  1. 1

    Switch it on

    Open Plugins in your console and turn it on. No code and nothing to install.

  2. 2

    Make your choices

    Adjust the settings to match how your business works, or keep the defaults.

  3. 3

    It works everywhere it should

    Your website, checkout, emails and console pick it up straight away.

Related

All integrations

Part of Point of sale, Rentals, passes & memberships in Tourtify.

FAQ

Point of sale: questions

Can I use a phone’s Tap to Pay?

Not from the web till. Tap to Pay needs a native app. Use a Stripe Terminal reader or record payments on your own card machine.

What if the internet goes down?

The till keeps selling and syncs when the connection returns. Capacity and stock are checked again then, so nothing oversells.

Do walk-in customers need an email?

No. If the customer gives one, the booking confirmation can be emailed; without one the sale still goes through.

How are bookings sold at the till refunded?

A booking is cancelled and refunded from the booking itself, under its policy. Retail items are refunded from the till sale.

Which plans include Point of sale?

Point of sale is available on Growth & Scale, at no extra cost.

How do I switch on Point of sale?

In your Tourtify console, open Plugins, find it in the list and switch it on. Its settings open straight away, and you can switch it off again at any time.

Do I need a developer?

No. Plugins are built into Tourtify and set up from the console. Where an outside account is involved, such as a payment provider, you connect it by entering your account details.

Does Point of sale work with my other plugins?

Yes. Every plugin is built and maintained by Tourtify, so they work together: discounts, deposits, vouchers and fees all add up correctly at checkout.

Start selling tours direct

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